Ellberry's Phased Approach

Strategic Discovery & Alignment

Uncover client gaps that will impact implementation success, identify user and stakeholder needs, and prioritize work to be done.

Propose Plans for Success

Define scope and propose options including anticipated value, outcomes and risks.

Partner To Drive Transformation

Continuously support change management and design thinking frameworks to ensure successful implementation and adoption.

Ellberry Offers You

Human-centered strategy and change management focus to augment your team’s technical expertise

Proven, collaborative approaches with tangible and actionable outcomes aligning all organizational levels

Large firm background with small firm dedication and attention to detail

Why Ellberry?

$12M Savings

During a call-center solution implementation, we discovered a broken and unsupported knowledge management process directly impacting call times. Without building this organizational capability, the implementation was destined to fail. We drove alignment, prioritized projects, and defined a go-forward path to create capabilities and implement a solution that would save the client over $12 million dollars, year over year, and resulted in immediate follow-on business for the implementation partner.